Introduction

Welcome to the DeepID FAQ! Here, you'll find answers to common questions about our platform and its features. If you don't find the information you're looking for, please don't hesitate to reach out to our support team for further assistance.

General Questions

What is DeepID?

DeepID is a state-of-the-art Deepfake detection platform developed by Deep Media. It utilizes advanced machine learning algorithms to accurately identify manipulated content across various modalities, including audio, video, text, and images.

What types of content can DeepID analyze?

DeepID supports the analysis of audio, video, text, and image files. It can handle a wide range of file formats, ensuring compatibility with most common content types.

Account and Access

How do I create a DeepID account?

To create a DeepID account, visit our website and click on the "Sign Up" button. Fill in the required information, including your name, email address, and desired password. Once your account is created, and your permissions have been granted by Deep Media administrators, you can login and start using the platform.

How do I reset my password?

If you forget your password or need to reset it for any reason, click on the "Forgot Password" link on the login page. Enter your registered email address, and we'll send you instructions on how to reset your password securely.

Platform Usage

How do I upload content for analysis?

To upload content for analysis, log in to your DeepID account and navigate to the dashboard. Click on the "Upload" button and select the desired files from your local machine or provide a URL for online content. Once uploaded, you can choose the modalities you want to analyze and initiate the detection process.

Results and Reporting

How do I interpret the analysis results?

DeepID provides intuitive visualizations and detailed reports to help you interpret the analysis results. The platform generates an overall falsehood probability score, indicating the likelihood of the content being a Deepfake.

Can I export the analysis reports?

Yes, DeepID allows you to export comprehensive analysis reports in various formats, including PDF and CSV. These reports include detailed visualizations, making it easy to share findings with stakeholders and collaborate with team members.

Security and Privacy

Is my uploaded content secure?

Yes, we take the security and privacy of your uploaded content very seriously. All files are encrypted during transmission and storage, and access is strictly limited to authorized personnel. We adhere to industry best practices for data protection and comply with relevant regulations.

Do you store my uploaded content?

We temporarily store your uploaded content for the duration of the analysis process. Once the analysis is complete, the files are deleted from our servers. We do not retain any copies of your content unless explicitly requested and authorized by you.

Support and Resources

Our dedicated support team is always ready to assist you with any questions, issues, or concerns. You can reach out to us through the "Support" section within the DeepID platform or by emailing support@deepmedia.ai. We strive to provide prompt and helpful responses to ensure a smooth experience.

Conclusion

We hope this FAQ has provided you with valuable information about DeepID and its capabilities. If you have any further questions or need assistance, please don't hesitate to reach out to our support team. We're here to help you effectively combat Deepfakes and ensure the integrity of your content.

Thank you for choosing DeepID as your trusted Deepfake detection solution!